You can download the myGMT digital wallet app for free by going to the app store on your device (Google Play Store for Android devices, App Store for Apple devices), searching for the app by name, and clicking on the “Install” or “Get” button. You can also download the app on multiple devices using the same account, whether you’re using an Android or Apple device.

If you’re having trouble with the app, try uninstalling and reinstalling it. If that doesn’t work, contact GMT customer service. You may also want to check for any updates or make sure your device’s operating system is up-to-date.

If you already have a myGMT account, there’s no need to sign up again. But if you don’t have an account, you’ll need to create a personal one. To make the process faster and more secure, ensure that biometric authentication is enabled on your mobile device using facial recognition or fingerprint scanning. This will let you skip the step of typing in your phone number and ID/passport number each time you access the app. Opening an account is free

Our app, the myGMT digital wallet, prioritizes the safety and security of our users. We have implemented robust measures to ensure the protection of your personal information and transactions. As a best practice, we recommend downloading apps exclusively from trusted sources, such as official app stores like Google Play Store or Apple App Store.

Definitely! Feel free to share the app with your friends and family. It will be a mutually beneficial experience for everyone. Your friends can subscribe to our service and take advantage of the available cashback offers.

As a licensed money transfer company regulated by the Israeli Ministry of Finance, GMT needs to verify your identity before processing any transfers. This can be done by uploading your passport official ID to the myGMT digital wallet app or website. Your privacy is important to us and we will only share your information if required by law.

We’re sorry, but it’s not possible to update your details within the app. To make any changes, please get in touch with our customer service team.

Yes, the myGMT digital wallet app offers multilingual support in various languages including English, Russian, Chinese,Thai and Hebrew.

Using the myGMT digital wallet app, you can send and receive money in more than 200 countries worldwide.

You have four options to deposit or transfer money to your myGMT digital wallet: credit card, prepaid card (Monox/019), by mail, or through an employer (via a GMT bank account). Cash is also accepted.

We are dedicated to ensuring that our customers receive full information beforehand, without any unexpected surprises. Therefore, we are committed to conducting our financial services with complete transparency and integrity. We do not have any hidden fees, and we provide clear disclosure of all charges upfront.

However, it is important to note that your credit card company may impose fees for foreign currency transactions based on the agreement you have with them.

The time it takes for the money to arrive in the destination country varies depending on the transfer method and the specific destination country. In many cases, transfers are processed instantly.

The ability to cancel a money transfer that has already been sent depends on the specific transfer method used. If you are facing any issues or need assistance, we recommend reaching out to our customer service team. They will be more than happy to assist you with your situation.